Articles on: Getting Started

Manage Customer Reviews With a Powerful Review Management Dashboard

Automizely reviews is a one-stop solution for Shopify merchants that want positive and genuine reviews for their products. It lets you import the latest 100 reviews with 4- and 5-star ratings from AliExpress and 500 reviews from a CSV file. In addition, you collect customer feedback from review request emails and storefront as well.

Besides enabling you to enjoy the rain of reviews, Automizely Reviews offers a powerful dashboard to facilitate review management.

👨‍💻 Manage all your reviews effortlessly

Make sure your Shopify store is connected with Automizely Reviews. Click on this link if you haven't done it yet.
Easily decide which reviews you want to show to your store visitors and which ones you wish to hide, by simply using an intuitive and interactive reviews management dashboard.

Just go to the 'Manage reviews' section of your Automizely Reviews account > Click on the 1st option: 'All reviews'

It lets you check all your gathered reviews for all products at once so that you can perform a bulk action. This saves a significant amount of time and makes the review management fun. Here's what you can do:

Easily check the latest reviews

Effortlessly publish/unpublish reviews gathered for different products

Give immediate response to customer feedback, edit reviews instantly, move or delete them swiftly by using options mentioned under 'Actions'

Use the checkbox to handle a multitude of reviews at once

Set filters like 'Product name,' 'Ratings,' 'Status,' 'Photos/Videos,' 'Verification,' and 'Source' to extract the exact information

Use sorting options related to created time and star ratings to get your hands on the desired data

Enjoy quick results by simply entering product name, review content, or customer's email address in the search box

🤓 Comprehensive product page

Go to the 'Manage reviews' section of your Automizely Reviews account > Click on the 2nd option: 'All products'

➡️ Get a bird's eye view of all your store products
➡️ Find the product you are looking for with the help of instant search bar 

For enhanced visibility, each product will accompany the following key details:

Published: The number of published reviews that can be seen in your storefront.

Total reviews: The total number of reviews the product has received till now (including text, photo, and video reviews).

Average rating: The total number of 1,2,3,4 and 5-star ratings received divided by the number of possible ratings.

Actions: Click on the “View” button to see the imported reviews of individual products.

✍️ Individual product reviews page

Upon clicking on any product, one page will be opened up, where you will get complete review-related details like this:

Publish: It indicates whether the product review is published in your store or not. To unpublish the review from your store, shift the toggle to the left or vice versa

Rating: The average rating the product has received

Content: It shows the actual text review a customer has given for the product

Photos/Videos: The actual product images/videos uploaded by the reviewer

Date: The date on which the reviewer has given the review

Source: From where the review has been imported. For example: The “AliExpress” tag visible in the below-attached screenshot means that the review has been imported from AliExpress.

Besides this crucial info, 'Actions' buttons, filters, search bar, and sorting field are available to make the review management a breeze

Need help with review management? Say hello to our chat support team now 👍

Updated on: 11/10/2021

Was this article helpful?

Share your feedback


Thank you!