Articles on: Getting Started

How to Handle Unverified Reviews to Safeguard Business Integrity?

Customer reviews have always played a significant role in building or demolishing any business, and that’s why brands put their best foot forward while working on their products or services. Unfortunately, some brands use paid reviews to establish themselves and destroy the competition.

With Automizely Reviews, you not only get reviews from your storefront, AliExpress, CSV files, and emails but can also handle unverified reviews effortlessly to safeguard your business’s integrity.

Steps to edit and move unverified reviews:

👉 Let’s edit first

Go to the ‘Reviews’ section of your Automizely Reviews account

Now, click on 'All reviews' if you want to edit reviews randomly. In case you want to edit for some specific products, tap on 'All products' and choose those products for which you're willing to edit reviews.

Once you get to the review page, choose unverified reviews that you want to edit

Note that reviews with the verified tag cannot be edited, moved, or deleted.
Upon clicking any unverified review, you’ll see a small window on the right-hand side of your screen. Choose the ‘Edit’ option and start making changes with respect to:

Star ratings
Review's name, country, and email address
Review date
Review content
Uploaded images or videos

Click on the ‘Save changes’ option to finish the editing process

👉 Let’s move the review now

In case you feel that some products have irrelevant reviews, which will make more sense for other products, then follow these steps:

Go to the ‘Manage reviews’ section and choose a product

Tap on the given checkbox and select all the reviews you want to be moved

Click on the ‘Move reviews’ option

Voilà! It’s done

In case you have any confusion regarding the aforementioned procedures, chat with our support team now

Updated on: 10/12/2021

Was this article helpful?

Share your feedback


Thank you!