Integrate Automizely Reviews With Klaviyo
By integrating Automizely Reviews with your Klaviyo account, you can check all submitted reviews and NPS scores effortlessly. You’ll see the Latest review rating, Number of reviews submitted, Latest NPS score, and Number of NPS submitted in Klaviyo custom properties. This guide explains how to do integration.
Please note that only new data will be synced after the integration.
Log in to your Automizely Reviews account > Go to Apps
Select View more apps and choose Klaviyo from the integration library > Click Install app
In the integration form, you need to fill in a few details for a successful connection
You can find your Private API key and Public API key here.
Once done, click Install app
You will see the integration status on the Apps page like this
Log in to your Klaviyo account > Navigate to Lists & Segments
Click Create List/Segment present under Audience > Select Segment
Enter the required details and click Create Segment
Tip: You can create multiple segments for different purposes. For example:
Create a segment for positive feedback and use it to send thank you, reward, or cross-sell emails
Create a segment for negative feedback and use it to send apology emails
Well, you can use the Flows feature of Klaviyo to follow-up emails. Here are the steps:
Access your Klaviyo account > Go to Flows
Click Create Flow > Select Create From Scratch
Enter a name and tags (optional) and click Create Flow
Choose Metric as a trigger and then select Submitted Automizely NPS and Submitted Automizely Review. We've selected Submitted Automizely Review as an example
Choose Trigger split as a logic and set its configuration to split customers based on the positive and negative reviews
Select email as an action for both Yes and No paths. Make sure you've set email content for both paths properly
Once done, go to Update Action Statuses and choose Live from the dropdown menu of Action status
For any help, reach our support team
Please note that only new data will be synced after the integration.
Steps to integrate Automizely Reviews with Klaviyo
Log in to your Automizely Reviews account > Go to Apps
Select View more apps and choose Klaviyo from the integration library > Click Install app
In the integration form, you need to fill in a few details for a successful connection
You can find your Private API key and Public API key here.
Once done, click Install app
You will see the integration status on the Apps page like this
How to create segments using Klaviyo
Log in to your Klaviyo account > Navigate to Lists & Segments
Click Create List/Segment present under Audience > Select Segment
Enter the required details and click Create Segment
Tip: You can create multiple segments for different purposes. For example:
Create a segment for positive feedback and use it to send thank you, reward, or cross-sell emails
Create a segment for negative feedback and use it to send apology emails
How to send follow-up emails using Klaviyo
Well, you can use the Flows feature of Klaviyo to follow-up emails. Here are the steps:
Access your Klaviyo account > Go to Flows
Click Create Flow > Select Create From Scratch
Enter a name and tags (optional) and click Create Flow
Choose Metric as a trigger and then select Submitted Automizely NPS and Submitted Automizely Review. We've selected Submitted Automizely Review as an example
Choose Trigger split as a logic and set its configuration to split customers based on the positive and negative reviews
Select email as an action for both Yes and No paths. Make sure you've set email content for both paths properly
Once done, go to Update Action Statuses and choose Live from the dropdown menu of Action status
For any help, reach our support team
Updated on: 28/09/2022
Thank you!