Articles on: Review Widgets

Customize the Review Widget Display Settings

Plans: Essentials, Pro, Enterprise Platforms: Shopify

Overview



Activate the review widget of AfterShip Reviews to show customer reviews on Shopify and Shopify plus product pages. To hide the product ratings, simply deactivate the widget. 


📢 What you’ll learn



In this article, we will show you:

Activate the review widget
Customize the review widget

Activate the review widget



Log in to your AfterShip Reviews account

Go to Display settings and select Reviews widget > Enable the review widget



Once enabled, customer reviews will be visible on your Shopify store.

Customize the review widget



Click Customize on the review widget page.

You will get the following settings

Layout


You get three options to change the widget layout: Block, List, and Split

Choose the one that compliments the appearance of your store



Filter and Sort




You can let your customers filter reviews based on:

All reviews
Reviews with photo/video

Additionally, you can let your customers sort reviews based on the different options available:

Most relevant
Highest ratings first
Lowest ratings first
Most recent
Most helpful

Write a review button


You can encourage your customers to leave reviews on your website by showing a Write a review button on your widget. Just enable Show button and customize the review form from the Content section (Covered below).

Content



Widget header





Under the widget header, you can change the title of the reviews header, set alignment (Left/Center), choose a default header image, and choose whether to show or hide the star distribution.

Note: You can set custom images for some specific products.

Review content


You can set the display rules for:

Reviewer name: Tick the checkbox (if unchecked) if you want to show your reviewers' names as well

You can choose how you want reviewers' names to appear on your store. There are 3 options available:

Show full name (e.g. Tony Johnson)
Show first name with last name initial (e.g. Tony J.)
Show anonymously (e.g. Txxxn)

Country/region flag: Tick the checkbox to show the respective countries of reviewers. Upon clicking, the country flag will be shown in the review content
Review date: Tick the checkbox if you want to show the dates of your reviews
Sharing buttons: Tick the checkbox if you want to enable your store visitors to share your product reviews on social media platforms
Helpful button: Tick the checkbox if you want to take feedback from your users on whether the review was helpful or not



Verified badge: Use this option to bring authenticity to your reviews. You can also upload your own customized verified badge

Review form


Under the Review form section, you can customize the title of your review form.

Style



Under the Style tab, you can easily set the Font and colors of your reviews widget, widget header, and buttons.

Note: In case you're not able to find the desired Font, chat with our support team for help.

Once done, Save your changes.

For assistance, contact our support team now.

Updated on: 21/06/2023

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