How to Share Customer Reviews on Social Media

Overview

The buzz for social networking sites is at its peak these days because they not only give an amazing opportunity to make friends globally but also enable businesses to acquire new customers.

Given the fact that Facebook and Twitter have the largest user base as compared to other platforms, AfterShip Reviews let Shopify merchants share customer reviews on these social media sites for strengthened brand credibility and easier customer acquisition.

Steps to share customer reviews on social media

Scenario 1: Sharing reviews randomly

Go to Reviews section of your AfterShip Reviews account

Click All reviews > Select the review you want to share

Tap on the share button and choose the social media platform, Facebook or Twitter



Enter your login credentials and then add all the required information like description, hashtags, etc. for sharing reviews aptly

Bulk sharing is not supported yet

Scenario 2: Sharing reviews of particular products

Navigate to the Reviews section of your AfterShip Reviews account

Click All products



Select the product for which you want to share reviews. All the reviews for that product will be listed there

Select the review you want to share for that product, select the share button and choose the social media platform, Facebook or Twitter



Enter your login credentials and then add all the required information like description, hashtags, etc. for sharing reviews aptly

Scenario 3: Sharing directly from received email notifications

Besides importing reviews from AliExpress and CSV files, AfterShip Reviews also lets you collect customer feedback directly from your Shopify store by adding a Write a review button.

For every newly submitted feedback, you will receive an email notification

You can share the review on social media directly from the email notification by clicking on the social media icons

Can shoppers share their reviews on social media as well?

Yes, our review request emails give buyers a chance to share their shopping experience on Facebook and Twitter. Of course, they will have to give their feedback first to access the sharing options.

In case you haven't used the review request email feature yet, make a move now. For help, check out this help article.



In case you have any doubts on review sharing, please feel free to chat with our support team.

Updated on: 23/06/2023