Access Review Request Email History With Automizely Reviews
Keeping a tab on factors like email deliverability, email open rate, click-through rate, etc., is important to learn how well customers receive your brand message.
Automizely Reviews shows review request email history so that you gather maximum customer feedback. It helps you gain valuable insights, which further aids in improving the quality of products.
Please ensure that you're on the right plan because your emails won't be triggered if your email quota has already been exhausted. However, your saved emails will be in our system for 30 days before being removed permanently. Click here to check that you're using a plan that suits your business needs đ
Accessing review request email history is just like having a walk in the park because its process needs you to follow two easy steps, such as:
Go to the âReview request emailsâ tab of your Automizely Reviews account and click on it
âEmail historyâ will appear as a second option. Tap on it to have a clear picture of how well your reviews request emails are performing
Yes, itâs that easy!
The data you get in âEmail historyâ is well segregated and detailed, which helps you understand your actual rate of collecting customer reviews. Although every section is self-explanatory, yet we would like to give you a small brief about them
Emails sent: It depicts the total number of sent emails
Opened: It sheds light on the email open rate, i.e., the percentage of customers, who has opened your review request emails
Clicked: It signifies the percentage of customers, who have clicked on the âWrite a reviewâ button to share their feedback
Left reviews: It shows the number of emails that led to one or more reviews
Yes, there are a few key details that you should remember to keep enjoying the benefits of review request emails:
Once you enable the review request email feature, we will automatically schedule emails for all the new orders based on your settings
This tab is only meant to display scheduled emails. It means this tab will get cleared automatically as soon as each review request email is sent
In case you disable the review request email feature, emails present in the scheduled tab will automatically get cleared at once
Once a review request email gets triggered, it will disappear from the Scheduled Tab but wonât show up in the âSent Tabâ immediately. The reason being is both sent and performance data need time to show accurate results.
Note: Data updation happens every day at 2:00 a.m. UTC
In the âSent Tab,â the status field changes to 5 states â âDelivered,â âOpened,â âClicked,â âLeft reviews,â and âError.â
In case the status field changes to an âErrorâ state, there must be something wrong with the email. In this scenario, you should check your email settings to tie up loose ends. However, if you are struggling to identify the issue, connect with our diligent chat support team working round-the-clock to rectify such problems đ
Automizely Reviews shows review request email history so that you gather maximum customer feedback. It helps you gain valuable insights, which further aids in improving the quality of products.
Please ensure that you're on the right plan because your emails won't be triggered if your email quota has already been exhausted. However, your saved emails will be in our system for 30 days before being removed permanently. Click here to check that you're using a plan that suits your business needs đ
How can I access the review request email history, and what kind of data it offers?
Accessing review request email history is just like having a walk in the park because its process needs you to follow two easy steps, such as:
Go to the âReview request emailsâ tab of your Automizely Reviews account and click on it
âEmail historyâ will appear as a second option. Tap on it to have a clear picture of how well your reviews request emails are performing
Yes, itâs that easy!
The data you get in âEmail historyâ is well segregated and detailed, which helps you understand your actual rate of collecting customer reviews. Although every section is self-explanatory, yet we would like to give you a small brief about them
Emails sent: It depicts the total number of sent emails
Opened: It sheds light on the email open rate, i.e., the percentage of customers, who has opened your review request emails
Clicked: It signifies the percentage of customers, who have clicked on the âWrite a reviewâ button to share their feedback
Left reviews: It shows the number of emails that led to one or more reviews
Are there any key points that I should know regarding Scheduled and Sent tabs?
Yes, there are a few key details that you should remember to keep enjoying the benefits of review request emails:
âĄď¸ Scheduled Tab:
Once you enable the review request email feature, we will automatically schedule emails for all the new orders based on your settings
This tab is only meant to display scheduled emails. It means this tab will get cleared automatically as soon as each review request email is sent
In case you disable the review request email feature, emails present in the scheduled tab will automatically get cleared at once
âĄď¸ Sent Tab:
Once a review request email gets triggered, it will disappear from the Scheduled Tab but wonât show up in the âSent Tabâ immediately. The reason being is both sent and performance data need time to show accurate results.
Note: Data updation happens every day at 2:00 a.m. UTC
In the âSent Tab,â the status field changes to 5 states â âDelivered,â âOpened,â âClicked,â âLeft reviews,â and âError.â
In case the status field changes to an âErrorâ state, there must be something wrong with the email. In this scenario, you should check your email settings to tie up loose ends. However, if you are struggling to identify the issue, connect with our diligent chat support team working round-the-clock to rectify such problems đ
Updated on: 28/03/2022
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