Question 1

Import Product Reviews From AliExpress to Your Store

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}#646262

Overview

Looking to enhance your Shopify store’s credibility and drive growth? With AfterShip Reviews, you can effortlessly import up to 100 customer reviews from AliExpress to your store in just a few clicks.

Points to consider: ****

Priority is given to 4 and 5-star reviews.
Both product images and customer feedback will be imported.
Existing reviews will stay unchanged, and duplicates will be avoided when re-importing.

Import product reviews from AliExpress

1. Enable the bookmarks bar

| Browser | Windows shortcut | macOS shortcut | Alternative method (if applicable) | | ---- | | Chrome, Safari, Opera | Ctrl + Shift + B | Cmd + Shift + B | | | Chrome | | | Open Chrome > Click on the three dots (top right) > Bookmarks > Show Bookmarks Bar. | | Firefox | Ctrl + B | Cmd + B | |

Add Import Reviews widget to the bookmarks bar

Go to your ** AfterShip Reviews ** admin.
Navigate to Reviews > Import reviews.
Under One-click import from AliExpress section, complete the 2-step process to start importing reviews from AliExpress

a. Step 1: Drag the Import reviews button to your browser’s bookmark bar.

Import product reviews from AliExpress

|| T

Question 2

Import Reviews From CSV File

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}#646262

Overview

At present, building social proof is significant for customer base expansion, strong brand image, and persistent sales growth. And doing so isn’t tough because all you need is good product reviews on your online store.

AfterShip Reviews helps to import product reviews in two ways:

Import reviews directly from AliExpress
Import reviews from a CSV file

Import reviews from a CSV file

Log in to your AfterShip Reviews account.
Go to Reviews and select Import reviews.
Download the CSV template.

Fill in the review data according to the given instructions.
Upload the file to AfterShip Reviews and hit the **Import **button.

|| We will drop you an email containing the import summary, once your file gets uploaded successfully. It will give you insights into the number of reviews imported successfully and the number of failed reviews along with error details.

Select the checkbox for Publish all imported reviews if you want the CSV imported reviews to be auto-published without any manual review.

Reviews import via CSV

Instructions to fill the review data

*

Question 3

How to Insert the Star Rating Code Block Manually

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}#646262

Overview

Star ratings give your products a stamp of approval, indicating that people are buying what you are selling and weighing the pros and cons of the products purchased. They help your business earn the trust of potential buyers, improve local search rankings, and boost conversions.

AfterShip Reviews makes it easier to import reviews and display star ratings below your product titles with a one-click enable star rating widget. Install the app, connect your Shopify store, and toggle on the ** Star rating widget ** in the AfterShip Reviews admin.

What you’ll learn

In this tutorial, we will show you:

Prerequisites
Insert star rating widget using theme builder editor
Insert star rating widget using theme editor
Insert the star rating code block manually a. Product page b. Collection page

Prerequisites

The star rating widget of AfterShip Reviews works with almost every general S

Question 4

Customize the Reviews Widget Display Settings

Accepted Answer

| Plans: ${color}[#646262](Essentials, Pro, Enterprise) Platforms: ${color}#646262

Overview

Activate the Reviews widget in AfterShip Reviews to show customer reviews on Shopify and Shopify plus product pages. To hide the product reviews and ratings, simply deactivate the widget.

What you’ll learn

In this article, we will show you:

Activate the review widget
Customize the review widget
Install the review widget on your store

Activate the review widget

Log in to your AfterShip Reviews account.
Navigate to Display settings on the side menu and select Reviews widget.
Enable the review widget by shifting the toggle to the right.
Select or Unselect AfterShip Branding checkbox depending upon whether you want to show Powered by AfterShip logo below your review section based on your requirements.

Customize the review widget

Click Customize on the review widget page to edit the look and feel of the widget.
You will get the following settings.

1. Settings

1. Layout

You get three options to change the widget layout: **S

Question 5

How to Enable Review Widgets for Shopify Themes 2.0

Accepted Answer

Overview

Running a Shopify store isn’t easy, because all the registered stores have more or less the same structure. Just to address this, Shopify introduced themes 2.0, for e.g. Dawn, to allow its users to perform some customization for a better appearance of their stores.

AfterShip Reviews go live automatically for Shopify themes 1.0. However, in the case of 2.0, you have to go one step further to make the review widget and star rating widget visible on your store.

Install review widgets on Shopify theme 2.0

Go to Display settings in the AfterShip Reviews admin.
Get the widgets you want on your store activated.

Go to Shopify store's theme editor and then switch from the default home page to the product page.
Navigate to the Product information > Add section > Star Rating Widget.

Go to the Apps > Add block > Review Widget.

Click on the Save button t

Question 6

How to Send Review Request Emails

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}#646262

Overview

AfterShip Reviews enables you to collect valuable customer feedback with the help of review request emails.

Please ensure that you're on the right plan because your emails won't be triggered if your email quota has already been exhausted. However, your saved emails will be in our system for 30 days before being removed permanently.

What you’ll learn

In this article, we will show you

Enable review request emails
Customer experience
Additional considerations

Enable review request emails

Go to Review request emails in the AfterShip Reviews admin
Go to Email settings and click Customize to edit your email template
Click Save and turn on the Automated review request emails toggle button

Customers will receive review request emails as per your trigger time settings. To learn how to send review request emails based on the order delivery, click here.

Customer experience

In case your review request email looks different from the below image, contact our support team to unlock a new layout for you

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